Service & Support
Internet & Telephone
You stand before an IP change over? We support you, from choosing the right charge, the necessary Hardware to the installation.
Overvoltage damage & Data Recovery
You have a lightning damage, your Internet no longer connects or your Computer no longer boots up?
Other IT Issues & Concerns
No matter what questions you have in the IT section, we will always try to solve your problem.
Your benefits with Medialekt
Experience
Accessibility
We can be reached via a wide variety of ways for you, whether chat, email, a phone call, at your home or company location.
Save Time
Emergency
Because your requirements are also ours
Your satisfaction is our ultimate goal. The job is not complete until you also evaluate the result by 100%.
Service & Support from Medialekt
Service & Support Packages
Choose your Service & Support Package and take advantage of constantly updated and more secure IT Hardware.
Other Equipment & Services on request!
NAS with OpenMediaVault
- Software update
- Checking for logfiles
- * * * * * * * *
- Other NAS systems on inquiry
Fritzbox
- Backup settings
- Software update
- Checking for events
- * * * * * * * *
- Other routers on inquiry
MediaCenter with KODI
- Software update
- Checking for logfiles
- * * * * * * * *
- Other MediaCenter systems on inquiry
Extended Support by Medialekt
Get Support time with the following Packages. Please describe in a message your problem, if possible I try a time estimate which you can buy here.
Package | Buy |
---|---|
15 Minutes Extended Support from Roland | buy 15 Minutes for 25€ (plus Tax) |
30 Minutes Extended Support from Roland | buy 30 Minutes for 48€ (plus Tax) |
60 Minutes Extended Support from Roland | buy 60 Minutes for 90€ (plus Tax) |
Our Packages are only for commercial customers and employers or legal entities not to consumers.
Payment is made completely through Digistore24 which are also your contractor. Here you have several popular payment methods to choose from.