Emergency & Data Recovery

This page is under construction!

Especially in the summer months, piling thunderstorms. Often the Internet router is damaged first.

We hold in the critical months always a small supply of Fritzboxes and can quickly provide assistance to our customers, also on sunday.

If your PC or Notebook also suffers a loss, we may like to analyze the hard drive and determine the chances of data recovery.

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Call us

We can help you with your questions.

+49 9441 1750403
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Service & Support Packages

Choose your Service & Support Package and take advantage of constantly updated and more secure IT Hardware.
The Packages are always billed for the upcoming year and automatically renewed.
You can cancel until 14 days to the month end.
Other Equipment & Services on request!

NAS with OpenMediaVault

9,70 € / month incl. Tax

Software update
Checking for logfiles
* * * * * * * *
Other NAS systems on inquiry

Fritzbox

19,70 € / quarter incl. Tax

Backup settings
Software update
Checking for events
* * * * * * * *
Other routers on inquiry

MediaCenter with KODI

9,70 € / month incl. Tax

Software update
Checking for logfiles
* * * * * * * *
Other MediaCenter systems on inquiry

Extended Support by Medialekt

Get Support time with the following Packages. Please describe in a message your problem, if possible I try a time estimate which you can buy here.

Package	Buy
15 Minutes Extended Support from Roland	buy 15 Minutes for 25€ (plus Tax)
30 Minutes Extended Support from Roland	buy 30 Minutes for 48€ (plus Tax)
60 Minutes Extended Support from Roland	buy 60 Minutes for 90€ (plus Tax)

Any questions?

How can I pay?

There are various popular payment methods such as Bank Transfer or Paypal you can choose from.

I am not satisfied with the purchase, can I revoke?

You basically have the right, within 14 days of the purchase to withdraw. However, we shall start executing your Package, your withdrawal right expires. Read more information about refund & withdrawal conditions.

How can I cancel?

You can cancel your Package until 14 days to the month end. Just write us a message. Already done payments will not be refunded!

How it goes on after my ask?

Depending on the Package further informations are required. We will contact you promptly.

What happens with my Hardware, after the termination of a Package?

After you have canceled a Package, you can use your Hardware as usual. However, you are on your own the responsible for updates.

Why should I upload updates when everything works fine?

Updates from the manufacturer includes in addition to new features and the close of identified vulnerabilities.

Can I also get updates other devices from Medialekt?

We can also update other devices such as Desktop or Notebook Computer for you. Just contact us!

Business Hours

Monday - Friday:	14:00 - 18:00
Saturday:	10:00 - 18:00

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Contact

Medialekt eK
Bahnhofstr. 4a
DE-93342 Saal a.d. Donau

Phone: +49 9441 1750403

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