Service & Support Packages
Choose your Service & Support Package and take advantage of constantly updated and more secure IT Hardware.
The Packages are always billed for the upcoming year and automatically renewed.
You can cancel until 14 days to the month end.
Other Equipment & Services on request!
NAS with OpenMediaVault
9,70 € / month incl. Tax
- Software update
- Checking for logfiles
- * * * * * * * *
- Other NAS systems on inquiry
Fritzbox
19,70 € / quarter incl. Tax
- Backup settings
- Software update
- Checking for events
- * * * * * * * *
- Other routers on inquiry
MediaCenter with KODI
9,70 € / month incl. Tax
- Software update
- Checking for logfiles
- * * * * * * * *
- Other MediaCenter systems on inquiry
Extended Support by Medialekt
Get Support time with the following Packages. Please describe in a message your problem, if possible I try a time estimate which you can buy here.
| Package | Buy |
|---|---|
| 15 Minutes Extended Support from Roland | buy 15 Minutes for 25€ (plus Tax) |
| 30 Minutes Extended Support from Roland | buy 30 Minutes for 48€ (plus Tax) |
| 60 Minutes Extended Support from Roland | buy 60 Minutes for 90€ (plus Tax) |
Any questions?
How can I pay?
There are various popular payment methods such as Bank Transfer or Paypal you can choose from.
I am not satisfied with the purchase, can I revoke?
You basically have the right, within 14 days of the purchase to withdraw. However, we shall start executing your Package, your withdrawal right expires. Read more information about refund & withdrawal conditions.
How can I cancel?
You can cancel your Package until 14 days to the month end. Just write us a message. Already done payments will not be refunded!
How it goes on after my ask?
Depending on the Package further informations are required. We will contact you promptly.
What happens with my Hardware, after the termination of a Package?
After you have canceled a Package, you can use your Hardware as usual. However, you are on your own the responsible for updates.
Why should I upload updates when everything works fine?
Updates from the manufacturer includes in addition to new features and the close of identified vulnerabilities.
Can I also get updates other devices from Medialekt?
We can also update other devices such as Desktop or Notebook Computer for you. Just contact us!
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